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AEP, with more than 36,000 megawatts of generating
capacity, is the largest
generator of electricity in the U.S. The company
is also one of the largest electric utilities
in the U.S., with more than 5 million customers
served by AEP’s 11-state transmission and distribution
grid.
Consider
other impressive statistics:
U.S. electricity sales – 200 million megawatthours
Service territory – 197,500 square miles
Miles of transmission lines – 38,000
Miles of distribution lines – 186,000
Assets (2002) -- $35 billion
Most
impressive are AEP 22,000 employees (U.S.) who
bring years of skill and knowledge to the task
of planning, designing, engineering, operating
and maintaining this vast electrical system.
Below
are highlights of AEP resources and skills that
you can take advantage of…
Engineering,
construction and maintenance
-
2,300 engineering personnel
-
Line construction and maintenance teams located
in 11 states
-
Substation construction and maintenance teams
located in 11 states
-
Meter technicians located in 11 states
-
Asset management consulting services
Call
center services
- State-of-the-art
telecommunications and computer network linking six centers
-
More than 700 highly-trained call center employees
able to represent you
- Coverage
available 24/7 or as needed
-
Ability to serve sight and hearing-impaired
callers
- Multi-lingual services
Extensive billing infrastructure
-
Comprehensive customer accounting and billing
systems
-
State-of-the-art system for complex and consolidated
billing
- Meter
technicians, meter readers, disconnect and reconnect
specialists in 11 states
-
Revenue collection specialist teams covering
11 states
Outage
response
-
Distribution, transmission and customer service
employees covering 11 states
- Ability
to supply personnel, fleet and supplies
Procurement
-
165 storerooms with more than 30,000 items from
flashlights to 100-foot poles
-
400 procurement employees specializing in the
supply management
-
24 / 7 emergency response capability
-
Disposal of salvage, excess materials and hazardous
waste
-
Transportation of materials, supplies and heavy
equipment
-
Forklift operator training and other training
programs
-
Leveraged purchasing power of AEP
-
Materials “kitted” – packaged
for your specific job requirements
Transmission
-
Employees skilled at building and maintaining
38,000 circuit miles of transmission with 277
high-voltage connection sites with other electric
systems
- Line-line
maintenance experts
- Emergency
response capability
With these resources, we can provide a wide variety of products
and services.
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